PRIVACY POLICY
SkySpire Media LLC
(Last Updated: 12/10/2025
1. Introduction
SkySpire Media LLC (“SkySpire Media,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us through any digital or physical means.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and mailing address
- Business name
- Project details or creative preferences
- Payment-related information (processed through third-party processors)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Cookies and usage data
This information helps improve website performance and user experience.
c. Client Project Files
As part of our work, you may submit:
- Photos, videos, graphics, logos
- Text content
- Brand assets
- Other project materials
These are used strictly for fulfilling your requested services.
3. How We Use Your Information
We use collected information to:
- Provide graphic design, media, and creative services
- Communicate with you about projects, invoices, and updates
- Personalize your experience
- Process payments
- Improve our website and services
- Maintain internal records
- Send optional marketing communications (opt-out available)
We do not sell your personal information.
4. Sharing Your Information
SkySpire Media may share information with:
a. Service Providers
Third parties that assist with:
- Payment processing
- Website hosting
- Email marketing
- Printing partners
- Cloud storage
These providers only receive the information needed to perform their tasks and must protect your data.
b. Legal Compliance
We may disclose information if required by:
- Law
- Court order
- Government request
- To protect our legal rights or prevent fraud
c. Portfolio Use (Creative Work Only)
SkySpire Media may display completed, paid-for creative work in its portfolio unless you request otherwise in writing.
Personal identifying details (addresses, phone numbers, etc.) will never be shared in a public portfolio.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Remember preferences
- Analyze traffic
- Provide tailored content
You may disable cookies through your browser settings, though some features may not function correctly.
6. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we work to protect your data, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute protection against unauthorized access, but we follow best industry practices for small businesses.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete your project
- Fulfill legal or accounting obligations
- Maintain business records
Project files may be deleted after 12–24 months unless otherwise agreed.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access your information
- Update or correct inaccurate information
- Request deletion of your data
- Opt out of marketing emails
- Request how your data is used
To exercise these rights, contact us at the email provided below.
9. Children’s Privacy
SkySpire Media does not knowingly collect personal information from children under age 13.
If we learn that we have unintentionally collected such information, we will delete it promptly.
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices, content, or policies of those third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.
Continued use of our website or services after changes constitute acceptance.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
SkySpire Media LLC
Email: business@skyspiremedia.com