SkySpire Media LLC
Effective Date: December 10, 2025
Last Updated: January 29, 2026
This Privacy Policy applies to www.skyspiremedia.com and all services, communications, and platforms operated by SkySpire Media LLC (“SkySpire Media,” “we,” “our,” or “us”). It explains how we collect, use, store, share, and protect your personal information when you interact with us online or offline.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Who We Are
SkySpire Media LLC is a creative services provider and the data controller for all personal information collected through our website, forms, communications, and client interactions.
2. Information We Collect
We collect both personal and usage information to provide our services, operate efficiently, and improve your experience.
a. Information You Provide
You may provide personal information when you:
- Contact us
- Fill out a form
- Request a quote
- Upload files or details for a project
- Pay for services
- Subscribe to updates
Examples include:
- Name
- Email address
- Phone number
- Business name
- Mailing or billing address
- Project descriptions or creative preferences
- Payment information (processed via third-party payment platforms)
b. Information Collected Automatically
When you visit our website, we may collect information through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring URLs
- Cookie and usage identifiers
c. Project Materials
You may submit creative content including:
- Photos, videos, logos, and design files
- Text, branding assets, or other materials
These are used strictly for fulfilling your service request and are not shared outside of project purposes.
3. How We Use Your Information
We use your information to:
- Provide creative, design, and media services
- Communicate with you about quotes, projects, or invoices
- Process payments
- Deliver digital files or creative work
- Respond to inquiries
- Improve our website and offerings
- Maintain records for accounting, legal, or administrative purposes
- Send marketing emails (only with your prior opt-in)
We process your data based on:
- Your consent
- Contractual necessity
- Compliance with legal obligations
- Our legitimate business interests (e.g., improving our services, protecting our site)
We do not sell your personal data.
4. Sharing Your Information
a. Service Providers
We may share limited personal data with trusted third-party providers that help us operate efficiently. These may include:
- Payment processors (e.g., Stripe, Square)
- Web hosting and analytics platforms
- Email marketing and CRM services
- Print or production partners
- Cloud storage providers
These service providers access only the information necessary for their task and are contractually obligated to safeguard your data.
b. Legal Disclosures
We may disclose your information if required to comply with:
- Applicable laws or regulations
- Court orders or government requests
- Our legal rights, safety, or to prevent fraud
c. Portfolio Use (Creative Work Only)
We may display completed and paid-for work in our public or private portfolio, marketing materials, or social media channels.
We will not display your name, logo, or identifying details without prior written consent. You may opt out of portfolio display by contacting us at any time.
5. Cookies & Tracking Technologies
We use cookies and similar tools to enhance website performance and gather analytics. These may collect:
- Traffic and usage data
- Browser settings and preferences
- Session duration and page views
You can control cookie preferences using your browser settings or our Cookie Banner. We only use non-essential cookies (e.g., analytics) with your consent.
See our Cookie Policy for full details.
6. International Data Transfers
If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the U.S., where our servers and providers are located.
By using our website or services, you consent to this transfer and processing.
7. Data Retention
We retain personal and project-related data only for as long as necessary to:
- Complete your project
- Comply with legal, tax, or accounting obligations
- Maintain accurate business records
Project files may be deleted after 12 to 24 months unless otherwise agreed in writing.
8. Your Rights and Choices
Depending on your location, you may have rights under privacy laws to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw previously given consent
- Object to the processing of your data
- Request how your data is used or shared
- Lodge a complaint with a supervisory authority (for EU/UK users)
To exercise any of these rights, email us at:
business@skyspiremedia.com
9. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what categories of personal data we collect and how it’s used
- Request access or deletion of your data
- Opt out of the sale or sharing of your personal information
- Not be denied services, charged different prices, or receive different service levels for exercising your rights
We do not sell your personal data.
To request access or opt out of data sharing, email:
business@skyspiremedia.com
Subject Line: “Do Not Sell or Share My Personal Information”
10. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we become aware that a child’s data has been submitted, we will delete it promptly.
Parents or guardians who believe we may have collected information from a child should contact us immediately.
11. Third-Party Links
Our website may link to third-party websites or tools. We are not responsible for their privacy practices, terms, or content.
We encourage you to review their policies before sharing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in laws, services, or practices. Continued use of our services constitutes your acceptance of any changes.
13. Contact Us
If you have questions or wish to exercise your data rights, please contact:
SkySpire Media LLC
Email: business@skyspiremedia.com
Website: https://www.skyspiremedia.com